Return and Refund Policy

                                                                           YOUR SATISFACTION IS OUR FIRST PRIORITY!

We will gladly exchange any item if it arrives damaged, or if (heaven forbid), an error was made in personalization. If the item is no longer available, exchange for another item (price adjustment will be made if warranted) or refund less shipping charges will be processed. You choose, we oblige.

                                                                               Please contact us and we will make it right!

Email us at - maureen@moesornaments.com  Enter Customer Service/product issue in the subject line. Please include a phone number so I can speak with you about the issue. Let me know what the best time to call is. Your caller ID will come up 631-742-3841.